Career

Client Relationship Associate (Telecaller)

Vadodara , Gujarat

Description :

Department: Sales & Marketing

Reporting to: Manager – Sales & Marketing

Experience : 5 Years

Job Summary:

Obtaining and updating lists of individuals’ contact details.
Calling active and budding clients to encourage the use our service.
Addressing clients’ uncertainties, grievances, and suggestions on time.
Noting important details of each conversation.
Recording all successful and unsuccessful attempts to close sales.
Attending regular team meetings to clarify progress and performance-related expectations.
Qualification: Bachelor degree in Marketing

Desired skills and competencies :

Prior experience as a telecaller or similar.
Completion of a sales-related training program is preferred.
Computer literate.
Exposure to diverse viewpoints, cultural norms, and experiences.
Superb verbal communication.
Ability to switch your communication style on a whim.
Superb interpersonal, research, and record-keeping skills.
Capacity to receive critique without internalizing it.