Career

Client Relationship Associate (Telecaller)

- Vadodara , Gujarat

Description :

Department: Sales & Marketing

Reporting to: Manager - Sales & Marketing

Job Summary:

  • Obtaining and updating lists of individuals' contact details.
  • Calling active and budding clients to encourage the use our service.
  • Addressing clients' uncertainties, grievances, and suggestions on time.
  • Noting important details of each conversation.
  • Recording all successful and unsuccessful attempts to close sales.
  • Attending regular team meetings to clarify progress and performance-related expectations.
  • Qualification: Bachelor degree in Marketing

Experience : 5 Years

Desired skills and competencies :

  • Prior experience as a telecaller or similar.
  • Completion of a sales-related training program is preferred.
  • Computer literate.
  • Exposure to diverse viewpoints, cultural norms, and experiences.
  • Superb verbal communication.
  • Ability to switch your communication style on a whim.
  • Superb interpersonal, research, and record-keeping skills.
  • Capacity to receive critique without internalizing it.


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